Subject: Re: On validation cancelled: 1658849836
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 21 Apr 2022 22:57:23 -0700 (MST)

Hi Malik, 

Kindly check and assist us on the below double deduction. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 11 April, 2022 15:23:15 
Subject: Re: On validation cancelled: 1658849836 

Hi Malik, 

Kindly check and assist us on the below double deduction. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, April 6, 2022 12:48:20 PM 
Subject: Re: On validation cancelled: 1658849836 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, 2 April, 2022 15:35:16 
Subject: Re: On validation cancelled: 1658849836 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, 27 March, 2022 18:03:29 
Subject: Re: On validation cancelled: 1658849836 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Samer Salmeh" <[email-masked]> 
Sent: Tuesday, 22 March, 2022 22:03:43 
Subject: Re: On validation cancelled: 1658849836 

Hi Team, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, March 18, 2022 10:45:18 PM 
Subject: On validation cancelled: 1658849836 

Hi Team, 

The customer has reported that the amount from his account twice is already deducted for the below orders and shared the deduction screenshot. 

Order id - 1658849836 :ON_VALIDATION_CANCELLED 
Kindly note: Order id: 1658865260 placed successfully on (2/24/22) of the amount (31.11 OMR) deducted 
Payment mode - OMANNET 
Amount deducted: OMR31.11 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case. 

Thank you for your help. 

Regards, 
Samer