Subject: [JIRA] (REL-154812) Shukran points discrepancy - [email-masked]
From: "Reshmaa KJ (Jira)" <[email-masked]>
To: "nikhil.bishnoi" <[email-masked]>
Date: Mon, 18 Apr 2022 12:15:56 +0000

Reshmaa KJ *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-154812 Shukran points discrepancy - [email-masked] 

Reshmaa KJ *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMWUxMGQwMGU0NDVmNGJjNjkwNDk5MGIwZTIwOWEwMWQiLCJwIjoiaiJ9 )

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REL-154812 ( https://landmark.atlassian.net/browse/REL-154812?atlOrigin=eyJpIjoiMWUxMGQwMGU0NDVmNGJjNjkwNDk5MGIwZTIwOWEwMWQiLCJwIjoiaiJ9 )

Shukran points discrepancy - [email-masked] ( https://landmark.atlassian.net/browse/REL-154812?atlOrigin=eyJpIjoiMWUxMGQwMGU0NDVmNGJjNjkwNDk5MGIwZTIwOWEwMWQiLCJwIjoiaiJ9 )
Updates
Reshmaa KJ 4:12 PM GST Assignee: Reshmaa KJ Sohil Parmar Status: To Be Assigned Work In Progress
Comments
Reshmaa KJ 4:12 PM GST

Hi @Sohil Parmar

We could see that all orders placed by this customer is successfully published to siebel.One order 7362473225 for this the customer has burned 525 points and the order is cancelled.Cancellation is also published to siebel. Can you please confirm if the points is added back to customer’s card.

View issue ( https://landmark.atlassian.net/browse/REL-154812?atlOrigin=eyJpIjoiMWUxMGQwMGU0NDVmNGJjNjkwNDk5MGIwZTIwOWEwMWQiLCJwIjoiaiJ9 )

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