Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270
From: Apoorv Joshi <[email-masked]>
To: "Bhisham Manwani, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ali Atef <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 27 Mar 2022 04:45:12 -0700 (MST)

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 17 March, 2022 16:10:04 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]> 
Sent: Sunday, March 13, 2022 4:58:32 PM 
Subject: Fwd: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Please note that the RV has been deleted https://landmark.atlassian.net/browse/REL-153489 

Problem Statement: RV deactivated now needs to transfer to Benifit. 

Order ID: 7358983270 

RMA: 1002157183 

Amount: BHD 20.00 

Assistance Required: BENEFIT Refund Approval 

Issue Description: The customer is asking to be refunded to his bank account not RV as he paid by BENEFIT , Kindly do the needful. 

Thanks you for your help! 

Regards, 
Apoorv. 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 11 March, 2022 10:50:18 
Subject: Benefit Refund as RV Cancelled 

Hi Team, 

With reference to the ticket number : 3946618 

The customer has requested to transfer the amount to his benefit and cancelled the RV. 

As per Jira Team the RV has been deactivated , kindly find the attached the confirmation for the same and refund the amount to his Benefit. 

Order number: 7358983270 

Amont : 20.00 BHD 

Jira Ticket ID : REL-153489 

Regards. 
Bahashwan.