Subject: Drop payment: 9561286261
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Mar 2022 11:00:57 -0700 (MST)

Hi Team, 

The customer has reported that the amount was deducted from his account twice for the below order and shared the deduction screenshot. 

Order id - 9561286261 

Amount deducted: AED250.25 twice 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case. 

Thank you for your help. 

Regards, 
Samer