Subject: RE: Benefit transfer: order id 7356026804
From: Muhsin Thai Valappil <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Loujain <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Naseem Juma <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Bhisham Manwani (TCS)" <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Mon, 7 Mar 2022 08:45:54 +0000

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]>
Sent: Monday, March 7, 2022 10:01 AM
To: Muhsin Thai Valappil <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Loujain <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Naseem Juma <[email-masked]>; Nooruddeen Othiyil <[email-masked]>; Escalations Dxbteam <[email-masked]>; Bhisham Manwani (TCS) <[email-masked]>; Manish Kumar <[email-masked]>; Akshay Berry <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Benefit transfer: order id 7356026804

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve.

Refund Amount BHD- 29.5

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
UDF3
1/30/2022 9:37
'677950
'BENEFIT
'562794
1 - Purchase
'048
'45.5
'CAPTURED
'00
'7356026804
'202203012325243
'203012232460
'7
'193.188.123.41
'10ceb321-7d88-498e-b46b-7f06eb24cd81
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 6, 2022 10:05 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: order id 7356026804

Dear Mohmed,

Please find below benefit pay details and JIRA screenshot attached.

Please help to process

Refund Amount BHD- 29.5

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
UDF3
1/30/2022 9:37
'677950
'BENEFIT
'562794
1 - Purchase
'048
'45.5
'CAPTURED
'00
'7356026804
'202203012325243
'203012232460
'7
'193.188.123.41
'10ceb321-7d88-498e-b46b-7f06eb24cd81
'BENEFIT

Thanks & Regards,
Zeeshan
________________________________
From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 2, 2022 6:47 PM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Subject: RE: Benefit transfer: order id 7356026804

@Zeeshan Mohammad(TCS)<mailto:[email-masked]>,

Attached confirmation from JIRA. Proceed with refund for BHD 29.05.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 9:18 AM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: order id 7356026804

++ @Zeeshan Mohammad(TCS)<mailto:[email-masked]> Please reply to this email

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 28, 2022 7:38 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: order id 7356026804

External email sender, please take precaution.

Hi Team,

Kindly assist us to get a response on the below benefit transfer as the customer is chasing us regarding the same.

Thank you for your help.

Regards,
Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Nooruddeen Othiyil" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Loujain" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 25, 2022 9:40:49 PM
Subject: Re: Benifit transfer: order id 7356026804

Hi Team,

Kindly check if there is any further update on the below request.

Regards,

Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Nooruddeen Othiyil" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Loujain" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 18, 2022 4:33:30 PM
Subject: Benifit transfer: order id 7356026804

Hi Team,

Please note that the amount has been deleted https://landmark.atlassian.net/browse/REL-152649

Problem Statement: My credit removed now needs to transfer to Benifit.

Order ID: 7356026804

RMA: 1002052569

Amount: BHD 9.05

Assistance Required: BENEFIT Refund Approval

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful.

Thanks in advance.

Regards,

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