Subject: Re: Benefit transfer: order id 7356026804
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: "Bhisham Manwani, TCS" <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Loujain <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Naseem Juma <[email-masked]>, nooruddeen othiyil <[email-masked]>
Date: Sun, 6 Mar 2022 03:20:47 -0700 (MST)

Hi Akshay, 

Kindly assist us to get this closed as the customer is chasing us for the same. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Akshay Berry" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Loujain" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Naseem Juma" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Sent: Wednesday, 2 March, 2022 20:17:52 
Subject: RE: Benefit transfer: order id 7356026804 

[ mailto:[email-masked] | @Zeeshan Mohammad(TCS) ] , 

Attached confirmation from JIRA. Proceed with refund for BHD 29.05. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Bhisham Manwani (TCS) <[email-masked]> 
Sent: Tuesday, March 1, 2022 9:18 AM 
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Loujain <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Naseem Juma <[email-masked]>; Nooruddeen Othiyil <[email-masked]> 
Subject: Re: Benefit transfer: order id 7356026804 

++ [ mailto:[email-masked] | 
@Zeeshan Mohammad(TCS) ] Please reply to this email 

Thanks and Regards, 

Bhisham Narayan Manwani 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 28, 2022 7:38 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Loujain < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] >; Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Benefit transfer: order id 7356026804 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to get a response on the below benefit transfer as the customer is chasing us regarding the same. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Loujain" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, February 25, 2022 9:40:49 PM 
Subject: Re: Benifit transfer: order id 7356026804 

Hi Team, 

Kindly check if there is any further update on the below request. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Loujain" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, February 18, 2022 4:33:30 PM 
Subject: Benifit transfer: order id 7356026804 

Hi Team, 

Please note that the amount has been deleted [ https://landmark.atlassian.net/browse/REL-152649 | https://landmark.atlassian.net/browse/REL-152649 ] 

Problem Statement: My credit removed now needs to transfer to Benifit. 

Order ID: 7356026804 

RMA: 1002052569 

Amount: BHD 9.05 

Assistance Required: BENEFIT Refund Approval 

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful. 

Thanks in advance. 

Regards, 

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