Subject: Damaged Item
From: "Mohammed Abdullah . Bahashwan" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhilasha Manchanda <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 25 Jan 2022 01:42:44 -0700 (MST)

Hi Team, 

No response from 3rd party , as I am unable to create a child ticket. 

Problem Statement: Damaged Item 
Order Date : Nov 20, 2021 
Order ID: 9514388338 
Item ID: 163601806 
Assistance Required: Repair Or Return The Item 

Issue Description: The customer is complaining about this item which he has purchased and it has a warranty for 2 years. Please check if it can be repaired or if not then please ask them to arrange return. 

Regards, 
Bahashwan