Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Date: Mon, 17 Jan 2022 13:37:56 +0000 (UTC)

Hey Nikhil Bishnoi ,

You have new message(s) in this group.

Livesalesman Team

M

Manish Kumar

Hi @akshay.berry1 @mohmoud.elsayed
Kindly check case id - 3666848, the customer has reported 2 extra non-lmg item has been collected in the return collection of the order id - 9512224564, We have checked it with warehouse and we have received only one item for which the refund has been processed already.
Now customer is asking us to either return the extra item collected or give a compensation of AED 200.
Please advise

Hi Team,

Manish Kumar

M

Please advise on the above as the customer is chasing us on a regular basis.

Manish Kumar

M

let me check

Mahmoud Emad Elsayed

M

will send it back

Mahmoud Emad Elsayed

Join the conversation now

Collaborate on the go!

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.