Subject: Refund approval
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 5 Jan 2022 06:39:03 -0700 (MST)

Hi Team, 

Problem Statement: Refund approval 
Order Date : Dec 16, 2021 
Order ID: 1619537173 
Tracking ID: 42724353965 
Order value: OMR31.76 
Assistance Required: Refund approval 

Issue Description: As per the customer he/she has returned 1 items but under the return RMA details we can see items has not been picked up. 

Case history: The customer contacted us on ,# Wed, 5 Jan 2022 and informed us that he/she did not receive the refund for all these 1 returned items : 162393256 - - Babylon Baby Bathtub 

The returned items value is 5.7 OMR 

Assistance Required: kindly provide us the approval to process the refund for the 

Regards, 
Abdallah,