Subject: Approval
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 22 Dec 2021 03:28:06 -0700 (MST)

Hi Team, 

Problem Statement: approval 
Order Date : Dec 6, 2021 
Order ID: 1617828120 
Tracking ID: 42724267213 
Order value: 30 OMR 
Assistance Required: Refund approval 

Issue Description: As per the customer he/she has received 1 items but under the Consignments he received all items and we have checked with the WH the inform us the handed over all items to courier teams child ticket id # 3610013 

Case history: The customer contacted us on ,14 Dec 2021 and informed us that he/she did not receive the items # 163806134 - - Adidas Boys' Running Shoes with Hook and Loop Closure - Duramo SL & # 163621928 - - Classical Flower Pattern Travel Jewellery Organizer - 18x8x6 cms & # 163105494 - - Sustainable Solid T-shirt with Crew Neck and Short Sleeves & # 162456076 - - Juniors Colourblock Socks - Set of 3 & # 162456074 - - Juniors Colourblock Socks - Set of 3 & # 163054097 - - Juniors Printed Round Neck T-shirt and Pyjama Set & # 163054100 - - Juniors Printed Round Neck T-shirt and Pyjama Set & # 163054093 - - Juniors Striped Short Sleeves T-shirt and Solid Pyjama Set & # 163054090 - - Juniors Striped Short Sleeves T-shirt and Solid Pyjama Set 

The items value is 30 OMR 

Customer history: the customer has been with us since 14 Dec 2021 and has completed 1 orders with us so far. 

Assistance Required: kindly provide us the approval to process the refund for the 

Regards, 
​Abdallah,