Subject: RE: Drop Payment Issue - 9512222806
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 25 Nov 2021 14:53:16 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>,

Transactions declined.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 25, 2021 6:13 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Fwd: Drop Payment Issue - 9512222806

External email sender, please take precaution.
Hi Team,

Please assist to check regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 21 November, 2021 23:05:24
Subject: Drop Payment Issue - 9512222806

Hi Team,

With regards to the Order ID 9512222806, the customer has complained that there has been triple deduction. The customer has shared the following details:

1. Date of deduction -
2. Amount deducted -
3. Email id used - [email-masked]<mailto:[email-masked]>
4. Amount of deduction - AED 166.00, AED 166.00 & AED 166.00
5. Authorization Code - 051396, 362963 & 064219

The order id 9512222806 was processed with the authorization code 064219.

Please find attached the screenshot shared by the customer.

Kindly assist.

Regards,
Nikhil.

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