Subject: KNET Refund Delay - 8112895375
From: Apoorv Joshi <[email-masked]>
To: Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, escalations dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>
Date: Thu, 25 Nov 2021 07:38:14 -0700 (MST)

Dear Reddy, 

Could you please assist to get an update on the mentioned hybris ticket: 04490005. No update on the ticket and refund pending for more than a week. 

Please assist to close this. Thank you for your help! 

Regards, 
Apoorv 

From: "ABDALLAH AHEMAD" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, November 24, 2021 11:33:17 AM 
Subject: Refund knet 

Hi team. 

order no : 8112895375 
order date : Nov 15, 2021 
Ticket ID : 04490005 

The order has been cancelled and the refund is not processed and the ticket created on 11/15/21 kindly check and advise 

Regard. 
Abdallah