Subject: RE: Drop Payment Issue - Ticket ID (3341530)
From: Riyas Muhammad <[email-masked]>
To: Astha Sharma <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Divyanshu Sharma <[email-masked]>
Date: Thu, 18 Nov 2021 13:46:51 +0000

Dear Astha,

Refund processed.

Regards
Riyas | Landmark Oman

From: Astha Sharma <[email-masked]>
Sent: 17 November 2021 12:56
To: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Divyanshu Sharma <[email-masked]>
Subject: RE: Drop Payment Issue - Ticket ID (3341530)

++@Riyas Muhammad<mailto:[email-masked]>, Can you plz confirm if money is stuck in OmanNet portal? Max Order number 1611916152. It is on validation cancelled order.

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: 17 November 2021 12:52
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Astha Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Divyanshu Sharma <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment Issue - Ticket ID (3341530)

Hi @Astha Sharma<mailto:[email-masked]>,

Please loop the finance team in order to check if there is any amount captured at our end.

Please note the details for drop payment issue for order 1611916152

a. Amount deducted : OMR 7.38
b. Date of deduction : 11/9/2021 23:28
c. Email address : [email-masked]<mailto:[email-masked]>
d. Card number : 4837915040423311

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 16, 2021 9:40 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Divyanshu Sharma <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment Issue - Ticket ID (3341530)
Importance: High

@Akshay Berry<mailto:[email-masked]>

Reminder.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 11, 2021 6:44 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Divyanshu Sharma <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment Issue - Ticket ID (3341530)

External email sender, please take precaution.
Hi Akshay,

Please assist to check regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Divyanshu Sharma" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 10, 2021 5:07:50 PM
Subject: Re: Drop Payment Issue - Ticket ID (3341530)

Hi Team,

Kindly assist us in checking the below drop payment.

Thank you for your help.

Regards,
Manish

________________________________
From: "Divyanshu Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 10, 2021 4:30:16 PM
Subject: Drop Payment Issue - Ticket ID (3341530)

Hi!

Please note the details for drop payment issue for order (1611916152)

a. Amount deducted : OMR 7.38
b. Date of deduction : 11/9/2021 23:28
c. Email address : [email-masked]<mailto:[email-masked]>
d. Card number : 4837915040423311
e. Bank statement showing the deduction : PFA

Please check and assist accordingly.

Thanks for your help!

Regards,
Divyanshu Sharma

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com