Subject: Re: Drop Payment - Ticket ID (3262910)
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Divyanshu Sharma <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 7 Nov 2021 03:47:32 -0700 (MST)

Hi Team, 

Please assist to check regarding below order if received on Tabby. If not, kindly assist to ensure the status is cancelled/not captured from our end. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Divyanshu Sharma" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, November 6, 2021 7:38:43 PM 
Subject: Drop Payment - Ticket ID (3262910) 

Hi, 

Please check the ticket ID. Tabby has shared an order number i.e. (9506839924) but there is no order on hybris. 

Please check these details shared by tabby team: 

Customer name: Jawaher Abdulla Ali Alblooshi 
Phone:+971543211652 
Email: [email-masked] 
Payment ID: 17f68f45-fcce-41c9-8602-e46d407bbef4 
Purchase date: Oct 10, 2021 
Order number: 9506839924 

Please check and assist regarding the same. 

Thanks for your help! 

Regards, 
Divyanshu Sharma