Subject: Need POC
From: "Mohd. Elbadri" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 5 Oct 2021 21:55:42 -0700 (MST)

Hi Team, 

Problem Statement: Need POC 
Order Date : Jul 25, 2021 
Order ID: 6332361018 
Store Code: Max60154 
Tracking ID: 633236101823999991 

Assistance Required: Need Urgent POC 

Issue Description: as per hybris the order has been collected by the customer on 8/10/21 1:24 PM, But customer claiming that she has not collected the order, Kindly check and share with us the POC and customer ID. 
Kindly note the case has been pending since two month ago and already we had escalated through child ticket to dxb team 

Regards, 
Badri