Subject: [JIRA] Neha K mentioned you on REL-146684
From: "Neha K (Jira)" <[email-masked]>
To: "nikhil.bishnoi" <[email-masked]>
Date: Tue, 21 Sep 2021 12:57:51 +0000

Neha K *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-146684 my credit issue 

Neha K *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYTE3YTFkMzdjMDMzNDI0YWFhOGViYTZmZGE2YTI3NTUiLCJwIjoiaiJ9 )

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REL-146684 ( https://landmark.atlassian.net/browse/REL-146684?atlOrigin=eyJpIjoiYTE3YTFkMzdjMDMzNDI0YWFhOGViYTZmZGE2YTI3NTUiLCJwIjoiaiJ9 )

my credit issue ( https://landmark.atlassian.net/browse/REL-146684?atlOrigin=eyJpIjoiYTE3YTFkMzdjMDMzNDI0YWFhOGViYTZmZGE2YTI3NTUiLCJwIjoiaiJ9 )
Neha K 4:57 PM GST

Hi nikhil.bishnoi ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5e2756acee264b0e7458c69f ) ,

I understand customer’s concern. However, we will not be able to move points from 1 email ID to another.

As you can see in below attachment, order has been placed using email ID: [email-masked]. Hence, points cannot be transferred or used from email ID: [email-masked] ( [email-masked] )

( https://landmark.atlassian.net/secure/attachment/490923/490923_image-20210921-125520.png )

Please take confirmation from customer if we can remove points from this email ID and refund it to the customer’s bank account.

View issue ( https://landmark.atlassian.net/browse/REL-146684?atlOrigin=eyJpIjoiYTE3YTFkMzdjMDMzNDI0YWFhOGViYTZmZGE2YTI3NTUiLCJwIjoiaiJ9 )

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