Subject: [JIRA] (REL-146069) Refund pending: 6331660084
From: "Nisha Singh (Jira)" <[email-masked]>
To: "nikhil.bishnoi" <[email-masked]>
Date: Tue, 07 Sep 2021 09:41:16 +0000

Nisha Singh *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-146069 Refund pending: 6331660084 

Nisha Singh *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZGQ2NjhlNzRjMGUyNDNjMTkzMDhhMDkwOWU5M2M5YTMiLCJwIjoiaiJ9 )

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REL-146069 ( https://landmark.atlassian.net/browse/REL-146069?atlOrigin=eyJpIjoiZGQ2NjhlNzRjMGUyNDNjMTkzMDhhMDkwOWU5M2M5YTMiLCJwIjoiaiJ9 )

Refund pending: 6331660084 ( https://landmark.atlassian.net/browse/REL-146069?atlOrigin=eyJpIjoiZGQ2NjhlNzRjMGUyNDNjMTkzMDhhMDkwOWU5M2M5YTMiLCJwIjoiaiJ9 )
Updates
Nisha Singh 1:38 PM GST Assignee: Nisha Singh Faraz Lohani Resolution: Done Status: Work In Progress Completed
Comments
Nisha Singh 1:38 PM GST

Hi @Faraz Lohani Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, Sankar will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.
Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-146069?atlOrigin=eyJpIjoiZGQ2NjhlNzRjMGUyNDNjMTkzMDhhMDkwOWU5M2M5YTMiLCJwIjoiaiJ9 )

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