Subject: Re: Refund Issue - 8268406207
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, PRINCE MALIK <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Reddy Prasad <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sun, 8 Aug 2021 03:51:00 -0700 (MST)

Hi Mustafa, 

Kindly look into this as the customer is chasing us for the refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "PRINCE MALIK" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, 5 August, 2021 21:37:23 
Subject: Refund Issue - 8268406207 

Hi Mustafa, 

With reference to the order number: 8268406207 
Hybris Ticket: 04113005 

As per hybris ticket refund is done. Customer denying receiving this refund. Attaching bank statement which customer has shared. Kindly look into this on priority and if already done, please share with us refund acknowledgement. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "PRINCE MALIK" <[email-masked]> 
Sent: Thursday, August 5, 2021 9:01:22 PM 
Subject: Refund confirmation for Order ID 8268406207 

Hi Team, 
WIth regards to the order id 8268406207, the customer is complaining that the refund is not yet credited to his account. 

Please find the attached statement for the bank account. 

Kindly check and advise whether the refund has been processed or not and if processed, please share the transfer acknowledgement. 

Regards, 
Nikhil.