Subject: RE: Double deduction - 8263864664
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mustafa Chakki <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Jul 2021 10:37:38 +0000

@Mustafa Chakki<mailto:[email-masked]>

Once you are back, please have a look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, July 20, 2021 9:57 AM
To: Mustafa Chakki <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Elharith Elsiddig <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Double deduction - 8263864664

External email sender, please take precaution.
Hi Team,

Can we follow up on this hybris ticket 04065006

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mustafa chakki" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 19, 2021 5:51:36 PM
Subject: Double deduction - 8263864664

Hi Jessie,

Kindly assist to get the refund processed in this case to KNET. Customer reported double deduction for the below mentioned order. transaction ID for the rejected process is : 114466022082
transaction ID for the successful process is : 114440017299

Please assist to get this checked and refunded. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 7, 2021 2:25:27 PM
Subject: upadte // 8263864664

Hi Team,

order number: 8263864664<callto:8262977010>
order date: May 24, 2021

Issue description: a hybris ticket created on this order for K-net refund on the date 20/06/2021  but till now the refunded didn't processed.

Kindly check and do the needful
​
Regards,
Elharth

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