Subject: RE: Transfer from My credit to Bank account // 7474808525
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED FAHIM <[email-masked]>
Date: Wed, 14 Jul 2021 12:03:37 +0000

@Apoorv Joshi<mailto:[email-masked]>

Go ahead and remove my credit and let me know.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, July 13, 2021 6:18 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; MOHAMMED FAHIM <[email-masked]>
Subject: Re: Transfer from My credit to Bank account // 7474808525

External email sender, please take precaution.
Hi Jessie,

Kindly refund to Benefit.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 11:11:50 AM
Subject: RE: Transfer from My credit to Bank account // 7474808525

@Apoorv Joshi<mailto:[email-masked]>

Does the customer want it back to Benefit or as a bank transfer?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 10, 2021 5:24 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; MOHAMMED FAHIM <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Transfer from My credit to Bank account // 7474808525

External email sender, please take precaution.
Hi Team,

Kindly provide the approval to deactivate My Credit and reprocess the refund to the original mode of payment.

Regards,
Apoorv.
________________________________
From: "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 July, 2021 21:54:37
Subject: Transfer from My credit to Bank account // 7474808525

​Hi Team,

Problem Statement:  Transfer from My credit to Bank account

Order ID: 7474808525
Refund amount: BHD25.75

Assistance Required: Approval for transfer

Issue Description: Refund was supposed to revert to bank account as she paid through benefit but refunded in My credit. Now customer want the refund amount to be transferred to the original payment method. Kindly give an approval for the same.

Best Regards,
Fahim

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com