Subject: Re: Refund Issue - 8257595713
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Ahmad Alsharif <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 13 Jul 2021 20:50:15 -0700 (MST)

Hi Jessie, 

Kindly advise if any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Ahmad Alsharif" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 11, 2021 11:12:29 AM 
Subject: RE: Refund Issue - 8257595713 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Will follow up with tech. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, July 9, 2021 2:50 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Ahmad Alsharif <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Refund Issue - 8257595713 

External email sender, please take precaution. 

Hi Jessie, 

Is there any update on this 

Regards, 

Apoorv. 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Alsharif" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 4 July, 2021 18:46:01 
Subject: Re: Refund Issue - 8257595713 

Hi Jessie, 

Is there any update on this 

Regards 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Alsharif" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 3, 2021 11:12:32 AM 
Subject: RE: Refund Issue - 8257595713 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Will check with tech team on this. 

This is not pending with finance. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, July 2, 2021 4:05 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Alsharif < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Refund Issue - 8257595713 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist to get an update on the below case as per hybris ticket: 04041005, the note says checking with tech. 

Please update on this. 

Regards, 

Apoorv 

From: "Ahmad Alsharif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 21, 2021 7:58:57 PM 
Subject: refund 

Hi Team , 

Problem Statement: Refund Not Processed 

Order Date :May 2, 2021 

Order ID: 8257595713 

Tracking ID: FP0504210004767 

RMA: 1000926138 

ticket number in hybris :04041005 

customer placed order on May 2, 2021 and order not delivered to customer and the refund has initiated and customer said the amount never reached to account kindly check 

regards 

ahmed 

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