Subject: RE: Ticket Assigned - WWD Damaged Item
From: Akshay Berry <[email-masked]>
To: Bs WH <[email-masked]>, Sachin Maheshwari <[email-masked]>, Sharfuddeen Kadavan <[email-masked]>, Dominic Arackal <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 6 Jul 2021 14:52:54 +0000

@Bs WH<mailto:[email-masked]> Shafeek,

Thanks a lot!

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Bs WH <[email-masked]>
Sent: Tuesday, July 6, 2021 6:47 PM
To: Akshay Berry <[email-masked]>; Sachin Maheshwari <[email-masked]>; Sharfuddeen Kadavan <[email-masked]>; Dominic Arackal <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Ticket Assigned - WWD Damaged Item

Dear All,

The process has been completed.

Regards,

Shafeek
Mob # 39089265
ARG Logistics,Bahrain

________________________________
From: Bs WH <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 1, 2021 8:49 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sharfuddeen Kadavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Ticket Assigned - WWD Damaged Item

Dear All,

Noted,

Regards,

Shafeek
Mob # 39619602
ARG Logistics,Bahrain

________________________________
From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 30, 2021 6:44 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Bs WH <[email-masked]<mailto:[email-masked]>>; Sharfuddeen Kadavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - WWD Damaged Item

Thanks Sachin.

@Bs WH<mailto:[email-masked]>  @Sharfuddeen Kadavan<mailto:[email-masked]> Arrange return collection asap.

RMA number: 1001114260

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 30, 2021 9:11 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Bs WH <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - WWD Damaged Item

Pls arrange return & process refund.

Regards,

Sachin

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 29, 2021 1:19 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Bs WH <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - WWD Damaged Item

@Sachin Maheshwari<mailto:[email-masked]>,

Please check the attachments and advise for return or replacement.

Order ID 7468281122

Item ID 162443987 - - Spartan Barbie Print Premium Bicycle - 12

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 27, 2021 10:36 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Ticket Assigned - WWD Damaged Item

External email sender, please take precaution.

Hi Akshay Berry,

A new ticket has been assigned to you. Please follow the link below to view the ticket.

WWD Damaged Item

Hi Team,

With regards to Order ID 7468281122, the customer has ordered 162443987 - - Spartan Barbie Print Premium Bicycle - 12 inches on June 08 and it was delivered on June 13.

The customer is complaining that the item is used, with scratches, wheels dirty, bell not working and shared the images with us.

Kindly confirm whether the item can be exchanged or a retun and refund will be done.

We have escalated to the relevant team but no response received. Kindly assist.

Regards,
Nikhil.

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2768676:1125156

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