Subject: Transfer Amount // Refund approval //6294052829
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 3 Jun 2021 00:39:47 -0700 (MST)

Hi Team 

Problem Statement : Transfer Amount // Refund approval. 

Order Date :Apr 8, 2021 
Order ID: 6294052829 
Tracking ID : 46423241244 
Total Price : 172.4667 

Issue Description : The Customer placed the order on Apr 8, 2021, The customer says that he does not want the refund as My Credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 6th of May. 

Customer's history : the customer is with us since 4/8/21 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb