Subject: RE: LMG Staff Complaint - 6281042090, 6290225662
From: Jessie Caparas <[email-masked]>
To: Meer Ali <[email-masked]>, Poovanna KBelliyappa <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: ArishLaila <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 1 Jun 2021 17:02:14 +0000

Thanks for the update @Meer Ali<mailto:[email-masked]> @Poovanna KBelliyappa<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Meer Ali <[email-masked]>
Sent: Tuesday, June 1, 2021 8:01 PM
To: Poovanna KBelliyappa <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>
Cc: ArishLaila <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Dear Poovanna/ Jessie.

After our investigation we found both the parties guilty , and therefore we have already warned our executive and stopped him from work for 3 days as a punishment. The same won't be repeated hereafter. Kindly close the ticket.

Thanks
Meer Ali

From: Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 1, 2021 6:57 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>
Cc: ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

@Meer Ali<mailto:[email-masked]>- As discussed please audit this case , Pls let us know the plan for action about driver.

Regards
Poovanna K.B
PH: 966548641121
EXT:3726
<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478353118%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jegn%2Byy6xBRi6gKUixAbo2T7qgjpi%2Ff7LHBL5Wi018w%3D&reserved=0>
<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478353118%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Kftxa4t2BSaSJj6FwypovM9LL8H3WvTVhqkcA4Fz4K0%3D&reserved=0>  <@LandmarkArabia>   <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandmark-group&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478363073%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k1mT%2B%2BYdcZFP7Lz5Ffm4OU3e1RAdzHl6q9BAqhUhsRA%3D&reserved=0>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 1, 2021 6:42 PM
To: Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Meer Ali <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Hi @Poovanna KBelliyappa<mailto:[email-masked]>

Please check the attached email from the customer.

She wants to know what action will be taken and is willing to take it to further.

Please let me know what plan of action you will take for this complaint.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 1, 2021 7:04 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Meer Ali <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Hi @Jessie Caparas<mailto:[email-masked]>- Pls refer the attached email.

Regards
Poovanna K.B
PH: 966548641121
EXT:3726
<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478373025%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qX7D3iFZqpqR0WaEjlO3qx4GlS%2BLt8Zdit0NMuaUvnk%3D&reserved=0>
<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478382983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=urEhc%2BCJ486I27ifVYiVT52OLN8SGYfAxLUOmFzPicU%3D&reserved=0>  <@LandmarkArabia>   <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandmark-group&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3e916b8cf82d4eb8e9fa08d925166a77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637581600478382983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AYgRHV56Je3x%2FVPqnyMZqG6T5%2Fq2nu2o9KQc%2F7b%2F67Y%3D&reserved=0>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 1, 2021 3:17 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Cc: Meer Ali <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

@Poovanna KBelliyappa<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 1, 2021 1:19 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Meer Ali <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: LMG Staff Complaint - 6281042090, 6290225662

External email sender, please take precaution.
Hi Jessie,

Please assist to close the below case.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>
Cc: "Meer Ali" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 25, 2021 2:29:08 PM
Subject: Re: LMG Staff Complaint - 6281042090, 6290225662

Dear Poovanna,

Please update on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Meer Ali" <[email-masked]<mailto:[email-masked]>>
To: "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 4:44:24 PM
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Dear Poovanna,

Already replied on this email.

From: Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 1:51 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>
Cc: ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

@Meer Ali<mailto:[email-masked]>- Can you update the status .

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 12:21 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Cc: ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662
Importance: High

@Poovanna KBelliyappa<mailto:[email-masked]> @Meer Ali<mailto:[email-masked]>

Any update on this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 22, 2021 2:33 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: ArishLaila <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: LMG Staff Complaint - 6281042090, 6290225662

External email sender, please take precaution.
Hi Jessie,

Please assist to get an update on below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Meer Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 19, 2021 8:11:33 PM
Subject: Re: LMG Staff Complaint - 6281042090, 6290225662

Dear Meer,

Kindly advise an update on the below complaint.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Meer Ali" <[email-masked]<mailto:[email-masked]>>
To: "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 3, 2021 5:03:08 PM
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Dear Arish,

We have investigated the case, as the customer have returned non lmg item and the driver refused to pick.The conversation turned to be in an argument. I have heard all the voice notes of both. Our currier has all the proofs.

@Poovanna KBelliyappa<mailto:[email-masked]>@ArishLaila<mailto:[email-masked]> Please check and do the need full

Thanks
Meer Ali

From: ArishLaila <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 2, 2021 11:47 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Dear @Meer Ali<mailto:[email-masked]>- Check with Driver and revert

Mob Number :0559042986

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 29, 2021 12:22 PM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

@ArishLaila<mailto:[email-masked]>

It's a complaint against our delivery team. Check the screenshot for reference.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: ArishLaila <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 29, 2021 11:28 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Meer Ali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Staff Complaint - 6281042090, 6290225662

Dears - what is the issue here ?

Please investigate and update

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 28, 2021 8:07 PM
To: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: FW: LMG Staff Complaint - 6281042090, 6290225662

@Ramesh Gottimukkala<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Can we please look into this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 28, 2021 7:59 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: LMG Staff Complaint - 6281042090, 6290225662

External email sender, please take precaution.
Hi Jessie,

Kindly assist to get an update on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 11:44:08 AM
Subject: FW: LMG Staff Complaint - 6281042090, 6290225662

@Ramesh Gottimukkala<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Can we please look into this urgently?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 16, 2021 7:46 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: LMG Staff Complaint - 6281042090, 6290225662

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6281042090, 6290225662

Customer is complaining regarding LMG collection guy and is saying that he has filed a complaint against the partner in police as well. Customer is saying that the collection partner used foul language against him and he has already been contacted by someone from warehouse but customer insist his issue has not been resolved yet.

Please find attached the audio recording as well as screenshot of conversation he has shared with the collection partner as well as the WH personell. Also, attaching his full complaint as well.

Customer details are as follows:

Number: +966 53 2184502
Name: Wasif Ali

Please look into this and assist to get the customer contacted regarding this complaint as customer is continuously asking for a feedback on his complaint.

Thank you for your help!

Regards,
Apoorv
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