Subject: Re: Refund approval - 9651504086
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 19 May 2021 05:13:17 -0700 (MST)

Hi Jessie, 

Please check and advise 
The concept is CP. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, May 4, 2021 6:58:22 PM 
Subject: Refund approval - 9651504086 

Hi Team, 

With regards to Order ID 9651504086, the customer is confirming that he has returned item id 162854289 - - Steve Madden Checked Tote Bag with Double Handle and Zip Closure with the return request under the RMA 1000799388 and AWB RP041921001594. 

After checking the Oracle, the team has confirmed that the item is not returned to us. 

The customer is confirming that he has returned 4 items. 

The value of the item is AED 199.00 and the customer has placed his 1st order with us. 

Kindly assist. 

Regards, 
Nikhil.