Subject: Refund for missing item - 9644311283
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, MOHAMMED FAHIM <[email-masked]>
Date: Sun, 18 Apr 2021 06:11:28 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Mar 22, 2021 
Order ID: 9644311283 
Tracking ID: FP032321000975 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 13 items. one of them was cancelled. However, he should have received 12 but as per the customer he/she has received 9 items, Under the consignment details we can see that only 9 items have been shipped from our side. 

The missing items are: 

162214664 - - Lee Cooper Striped Maxi A-line Dress with Long Sleeves and Tie Ups, for AED 65.00 

161980823 - - Being Human Printed Mid Waist Jog Pants with Elasticised Waistband, for AED 59.00 

162211514 - - Bossini Solid Jog Pants with Pocket Detail and Drawstring, for AED 49.00 

We have raised a child ticket 2309937 on Mar 27 and it is closed with no response. 

Kindly look into this and do the needful. 

Regards, 
Nikhil.