Subject: POD shared, but the customer is asking for the name and id number to whom the shipment was delivered.
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 3 Apr 2021 06:52:13 -0700 (MST)

Hi Team, 

With regards to Order ID 9628943480, AWB FP011621000927, we have shared the POD with the customer as given by the courier. The customer is asking for the name of the person or the copy of the Emirates ID of the person to whom the shipment was handed over to. 

We have escalated the concern to the courier twice, but there is no response. 

Kindly assist. 

Regards, 
Nikhil.