Subject: Refund approval - 9624966474
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 2 Apr 2021 02:27:43 -0700 (MST)

Hi team, 

Problem Statement: Late Collection 
Order Date : Dec 28, 2020 
Order ID: 9624966474 
Tracking ID: RP031621000659 
Assistance Required: Need Urgent Collection 

Issue Description: We have created a new return request on 3/16/21 as the old collection was taking time and till now the item has not collected from the customer. The customer has come back to us and asking us to cancel the collection as she threw the items stating that it was thrash. 

The customer has placed 4 orders with us worth AED 449.85. The item id is 161923295 - - Steve Madden Quilted Satchel Bag with Tag Detail and the refund value is AED 109.00. 

Kindly provide the approval for the refund. 

Regards, 
Abdul