Subject: Transaction Declined - [email-masked]
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 2 Apr 2021 01:28:50 -0700 (MST)

Hi Team, 

With regards to ticket ID 2125282, the customer is complaining that he has paid using his card but there is no transaction. The customer has shared the following details: 

Date of Transaction: Feb 19, 2021 
Amount: AED 107.95 
Authorization Code: 199889 
Account Number: 003520064034901 
Customer Name: Sanjay Katwal 
Mobile No: +971-50-8999487 

Kindly assist. 

Regards, 
Nikhil.