Subject: Approval to reactivate voucher - 9757304019
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 28 Mar 2021 01:11:48 -0700 (MST)

Hi Team, 

With regards to Order ID 9757304019, the customer has placed an order on Oct 12, 2019 which was Not Picked and the refund was processed as voucher. The customer has not used the voucher as has to leave the country. He sent a mail on Oct 18, 2019 and informing us that he has asked his fried to collect the order as he is out of the country. His friend was unable to pick the order and the refund was processed. 

The customer has come back on Mar 16, 2021 and asking for his voucher. The voucher team has confirmed that the voucher has not been used (PFA). Kindly confirm whether the voucher can be reactivated. 

Order: 9757304019 
Voucher No: 9757304019-42516001-26217-51396 
Value: AED 300.00 

Regards, 
Nikhil.