Subject: Assembly issue - WWD Item - 9633340918
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 20 Mar 2021 02:00:17 -0700 (MST)

Hi Team, 

With regards to Order ID 9633340918, the customer has purchased 159368078 - - Giggles Jessica Convertible Baby Crib, and it was delivered on Feb 09. The customer is complaining that the drawers are not closing properly and are getting stuck with the bed frame. 

The attached video is for your reference. Kindly advise if someone from the assembly team can visit the customer and have a look. 

The customer came to us on Feb 11 with this concern and we have not heard from the team yet for the same. 

Awaiting for your reply. 

Regards, 
Nikhil.