Subject: Re: Call back request - 9639983682
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 9 Mar 2021 08:47:56 -0700 (MST)

Hi team, 

Please assist on the below to arrange a call for the customer as per their request. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, March 9, 2021 8:13:55 PM 
Subject: Call back request - 9639983682 

Hi Team, 

The customer has placed an order for 162795522 - - Graco Comfy Cruiser Click Connect Travel System on Mar 05 and the expected delivery date for the item was Mar 09. The customer is complaining that he has not received the item today and wants the delivery to be arranged today. 

Name: Maricris Nodalo 
Email: [email-masked] 
Mobile: +971569047293 

The customer is irate and saying that her husband took off to receive this item, but there is no delivery. 

Regards, 
Nikhil.