Subject: Re: Customer unable to fill up her complete address - 9618846862
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: prakash iyangar <[email-masked]>, Akshay Berry <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Sun, 7 Mar 2021 05:05:32 -0700 (MST)

Hi Jessie, 

Can you please assist on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "prakash iyangar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Saturday, March 6, 2021 1:13:40 PM 
Subject: Re: Customer unable to fill up her complete address - 9618846862 

Hi Team, 

Please update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "prakash iyangar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Thursday, March 4, 2021 7:21:11 PM 
Subject: RE: Customer unable to fill up her complete address - 9618846862 

Hi [ mailto:[email-masked] | 
@Prakash ] , 

Please approve to extend the return window for the subject order as the customer is facing issue to update the pick-up location from her end and she is ready to drop the items to the store to be refunded. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, March 4, 2021 1:23 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Customer unable to fill up her complete address - 9618846862 

External email sender, please take precaution. 

Hi Team, 

Customer placed the below mentioned order as C&C and customer wish to return the item. We have created the return request as per customer's request twice but the customer is unable to update her address on the link that she is receiving to enter the address and contact details. 

The address and contact number is as mentioned below, can we please get these details updated for this customer from the concerned team so that a return AWB can be assigned to the return request in this order. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, February 19, 2021 3:36:28 AM 
Subject: Customer unable to fill up her complete address - 9618846862 

Hi Team, 

With regards to Order ID 9618846862, the customer is complaining that she is unable to get her location on the system and hence she is unable to fill her complete address, to get the collection enabled. 

The customer has shared the full address and requesting to get the collection arranged. 

The address is: Boutique Studio 11 in Dubai Studio City, +971 56 504 5397, +971 4 425 3553 

Kindly assist with the collection. 

Regards, 

Nikhil. 

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