Subject: Call back request for wrong item delivered twice - 8236017139
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 27 Feb 2021 02:20:15 -0700 (MST)

Hi Team, 

With regards to Order ID's 8235120057 & 8236017139, the customer has placed a request for 162232225 - - Adidas Men's Lace-Up Running Shoes - EF0441. The csutomer is complaining that he has received the wrong item on both the occasions. 

The customer is complaining that he has received size 46 for the order id 8235120057. Also, the customer is complaining that when he called the call centre, the agent disconnected the call half way through. 

The customer is irate and requesting for a call bank. The customer details are mentioned below: 

Name: Jagroop Singh 
Email: [email-masked] 
Mobile: +96597228087 

Regards, 
Nikhil.