Subject: Re: [#2123964] - Regarding order number: 8234174261
From: Max <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 06:49:50 +0000 (UTC)

​Dear All,  ​   The customer had clear his issue at the store.  ​   Thanks, with regards  CSA : Jouhar       
                           
                            On
                            Fri, 19 Feb at  4:15 AM
                            ,  Nikhil Bishnoi <[email-masked]>  wrote:
                              
 Hi Team, 
   
 Problem Statement:  Late Collection Order Date : Feb 08, 2021 Order ID: 8234174261 Return Tracking ID: RP0210210002618 Assistance Required: Need urgent collection  Issue Description: Customer raised a return request on Feb 10 and the customer is complaining that the courier team is asking for the white shorts only and refused the return. Please understand that a wrong item was delivered and kindly arrange the collection at the earliest. 
 
 Regards, Nikhil.