Subject: Fwd: Order not shipped - 6269664006
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 19 Feb 2021 14:49:24 -0700 (MST)

Hi Team, 

Any Update? 

Regards, 
Nikhil. 

From: "Faraz Lohani" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 17 February, 2021 15:35:17 
Subject: RE: Order not shipped - 6269664006 

Hi team, 

Raised to tech . 

INC0980831 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Jessie Caparas <[email-masked]> 
Sent: Wednesday, February 17, 2021 12:52 PM 
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: RE: Order not shipped - 6269664006 
Importance: High 

[ mailto:[email-masked] | @Faraz Lohani ] 

Kindly check. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 12:41 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order not shipped - 6269664006 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to cancel the mentioned order, as we are unable to cancel it from our side. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 16 February, 2021 06:46:51 
Subject: Order not shipped - 6269664006 

Hi Team, 

With regards to Order ID 6269664006, the order was placed on Feb 01 and till date the status is 'Submitted to Warehouse' and there is no consignment details. The WH team has confirmed that the order is not showing in WMS under child ticket 2070244. 

The customer is irate and wants the order at the same price. The item is priced at SAR 56.00 but after discount it was available for SAR 10.00. 

Kindly assist with the delivery or the cancellation of the order. 

Regards, 

Nikhil. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com