Subject: Re: Late Delivery - 9629866993
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 19 Feb 2021 02:47:57 -0700 (MST)

Hi Team, 

Can you please arrange the delivery mentioned order as the customer is still waiting for his order. 

Order ID: 9629866993 
Tracking ID: FP012121000011 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 19 February, 2021 02:20:39 
Subject: Late Delivery - 9629866993 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : Jan 20, 2021 
Order ID: 9629866993 
Tracking ID: FP012121000011 
Assistance Required: Need Urgent Delivery 

Issue Description: The courier guy calls the customer to confirm the address but doesn't deliver the item. The customer is complaining regarding the same and waiting for the shipment since Jan 21. 

Kindly assist with the delivery on priority. 

Regards, 
Nikhil