Subject: RE: Partial Cancellation - 9626309973
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 18 Feb 2021 16:15:17 +0000

Hi Seeta,

Raise JIRA to cancel the item and attach the reply from OMS.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Thursday, February 18, 2021 4:53 PM
To: Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Partial Cancellation - 9626309973

@Seeta Seeta<mailto:[email-masked]> Raised to tech.

INC0981885

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 12:42 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Partial Cancellation - 9626309973

External email sender, please take precaution.
Hi Team,

Need your assistance for the cancellation.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 3 February, 2021 21:10:35
Subject: Re: Partial Cancellation - 9626309973

Hi Team,

Please assist on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 1, 2021 5:44:56 PM
Subject: Partial Cancellation - 9626309973

Hi Team,

Please assist in cancelling the following item: 162644079 in the below mentioned order number. The item was not sent under consignment details and the partial cancellation option is greyed out.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 12, 2021 4:05:05 AM
Subject: Refund not processed - 9626309973

Hi Team,

With regards to Order ID 9626309973, the refund for Item ID 162644079 - - Giggles Printed Round Neck T-shirt and Pyjama Set was not processed. The Hybris ticket 03798001 for the same was created on Jan 04, but there is no update.

Kindly assist.

Regards,
Nikhil.

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Subject: Incident Number INC0981885 is moved to Resolved
From: IT Service <[email-masked]>
To: Akshay Berry <[email-masked]>
Date: Thu, 18 Feb 2021 13:27:28 +0000

Dear Akshay Berry,

The Incident Number INC0981885 has been resolved and will automatically close in 5 days.

Short description: Order cancellation issue in OMS

Resolution notes: Dear Requestor,

the mentioned item in order no: 9626309973 is already cancelled in OMS.

Regards,
Ishita Kothari

Click here to view INC0981885<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3D1b849a53db1e28503d78d3bed3961955&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce0a4810cc568417bc16108d8d410f202%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492516526161935%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k%2F87zjnKjiznZbh4dCSsDqdJloTYZAChimXikByNOlk%3D&reserved=0>

Thanks & Regards,

LMG IT Service Desk
•    Toll-free UAE– 800-191919 or (04)809-4222

•    Toll-free KSA– 800-7577555 or (011)279-3200

Online: https://landmarkit.service-now.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce0a4810cc568417bc16108d8d410f202%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492516526161935%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Fr1cMJWqTjihbV38Uwq%2BQ1NK8tTkZgVVcln%2FPcHHg0U%3D&reserved=0>

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