Subject: RE: Late Collection - 9620988088
From: Dipesh Regmi <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ashish Karini <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Vaibhav Ohri <[email-masked]>
Date: Thu, 18 Feb 2021 09:32:55 +0000

Hi Akshay,

RVP is cancelled due to customer didn’t want to return the product at the moment, as driver had marked with “customer happy with product” and was closed RVP.

Requesting to check if the collection still remains at customer end with same ?

RP122120002284

If yes, then reassign the RVP, will go forward.

Best Regards,
Dipesh Regmi
+971-526246726

From: Akshay Berry <[email-masked]>
Sent: Wednesday, February 17, 2021 12:27 PM
To: Apoorv Joshi <[email-masked]>; Dipesh Regmi <[email-masked]>; Vaibhav Ohri <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ashish Karini <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Late Collection - 9620988088

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]> Please arrange asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Monday, February 1, 2021 6:13 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Collection - 9620988088

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>

Please arrange collection asap.

Order ID: 9620988088
Return Tracking ID: RP122120002284

Customer can be reached on 0552946369.

Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 1, 2021 2:52 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection - 9620988088

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Case already escalated to LMG multiple times but not getting any updates. Customer can be reached on 0552946369.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 14, 2021 5:15:19 AM
Subject: Late Collection - 9620988088

Hi Team,

REATTEMPT DONE.

Problem Statement:  Late Collection
Order Date : De 08, 2020
Order ID: 9620988088
Return Tracking ID: RP122120002284
Assistance Required: Need urgent collection

Issue Description: The customer has confirmed that the complete address for the collection is Dubai land / 4 direction building, and the mobile number of the customer is 0552946369.

Kindly contact the customer and schedule the collection.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com