Subject: Fwd: Bank Transfer - 9621920643
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 11 Feb 2021 16:43:33 -0700 (MST)

Hi Apoorv, 

The Jira team is asking you to confirm from the Finance team whether the refund has been processed to the cusotmer's account or not. They have not processed the refund from their end. 

Kindly assist with the refund as the Hybris ticket is pending since Jan 04. 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 1 February, 2021 19:48:21 
Subject: Re: Bank Transfer - 9621920643 

Nikhil, 

Raised Jira in this case. Please look at the notes on your ticket and keep me updated. 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, January 10, 2021 5:07:22 AM 
Subject: Fwd: Bank Transfer - 9621920643 

Hi Team, 

Hybris ticket 03795157 was raised on Jan 04, 2021 and is still open. 

Kindly asssit with the bank transfer. 

Regards, 
Nikhil. 

From: "Seeta Seeta" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 3 January, 2021 15:18:01 
Subject: Re: Bank Transfer - 9621920643 

please raise the JIRA for this issue. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 3 January, 2021 04:10:24 
Subject: Fwd: Bank Transfer - 9621920643 

Hi Team, 

With regards to Order ID 9621920643, we have deleted My Credits of AED 31.20 from customer's account. The same is to be reprocessed as Bank Transfer. The bank details are updated in the Hybris. 

We are unable to create Hybris ticket. 

Kindly assist with the refund. 

Regards, 
Nikhil. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 07:49:28 
Subject: Re: Bank Transfer - 9621920643 

Hi Nikhil. 

Raised Jira https://landmark.atlassian.net/browse/REL-131968 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 06:53:40 
Subject: Bank Transfer - 9621920643 

Hi Team, 

With regards to Order ID 9621920643, we have deleted My Credits of AED 31.20 from customer's account. The same is to be reprocessed as Bank Transfer. The bank details are updated in the Hybris. 

We are unable to create Hybris ticket. 

Kindly assist with the refund. 

Regards, 
Nikhil.