Subject: RE: [#1980242] - Click & Collect
From: Jessie Caparas <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Max <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Prakash Iyangar <[email-masked]>, Vishu Jain <[email-masked]>, Alghamdi Mohammed <[email-masked]>, max Rabwa2 <[email-masked]>, Kirosh Kannan <[email-masked]>
Date: Sun, 24 Jan 2021 07:47:59 +0000

@Nikhil Bishnoi<mailto:[email-masked]>

Inform the customer accordingly.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Abhilash Kuttalam <[email-masked]>
Sent: Sunday, January 24, 2021 11:34 AM
To: Max <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Prakash Iyangar <[email-masked]>; Vishu Jain <[email-masked]>; Alghamdi Mohammed <[email-masked]>; max Rabwa2 <[email-masked]>; Kirosh Kannan <[email-masked]>
Subject: RE: [#1980242] - Click & Collect

Dear Team,

Please note that order cannot be ‘cancelled’ by stores.
It will be cancelled only after it completes 14 days in store in ‘Ready for pick up’ status.

@Escalations Dxbteam<mailto:[email-masked]> please update the CS team on this process.

From: Max <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 22, 2021 9:57 PM
To: max Rabwa2 <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1980242] - Click & Collect

External email sender, please take precaution.
Hi @Max Rabwa2,

With regards to Order ID 6262764935, Store ID Max60104, the customer is requesting to cancel the order. He is unable to collect the shipment as he is staying in another city.

Please cancel the order and process RTS.

Regards,
Nikhil.

1980242:1125156
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