Subject: Fwd: Re: Order not placed while the card debited - Ticket ID 1861058
From: Nikhil Bishnoi <[email-masked]>
To: seeta
Date: Wed, 20 Jan 2021 18:29:17 -0700 (MST)

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<div>----- Forwarded Message -----<br />From: Apoorv Joshi &lt;[email-masked]&gt;<br />To: escalations dxbteam &lt;[email-masked]&gt;<br />Cc: malik ismail &lt;[email-masked]&gt;, Seeta Seeta &lt;[email-masked]&gt;, Fauzan Ahmad, Musalman &lt;[email-masked]&gt;, Shakeeb Arsalan &lt;[email-masked]&gt;, Nikhil Bishnoi &lt;[email-masked]&gt;, Mohd Imran &lt;[email-masked]&gt;, Akshay Berry &lt;[email-masked]&gt;<br />Sent: Thu, 14 Jan 2021 01:33:21 -0700 (MST)<br />Subject: Re: Order not placed while the card debited - Ticket ID 1861058</div>
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<div>Hi Team,</div>
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<div>Please assist in checking on the below.</div>
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<div>Thank you for your help!</div>
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<div>Regards,</div>
<div>Apoorv</div>
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<div><b>From: </b>"Fauzan Ahmad, Musalman" &lt;[email-masked]&gt;<br /><b>To: </b>"malik ismail" &lt;[email-masked]&gt;<br /><b>Cc: </b>"Seeta Seeta" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Nikhil Bishnoi" &lt;[email-masked]&gt;, "escalations dxbteam" &lt;[email-masked]&gt;<br /><b>Sent: </b>Wednesday, December 30, 2020 8:00:00 AM<br /><b>Subject: </b>Re: Order not placed while the card debited - Ticket ID 1861058</div>
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<div>Hi Malik,</div>
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<div>Kindly assist us on the below case.</div>
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<div>Regards.</div>
<div>Fauzan</div>
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<div><b>From: </b>"Seeta Seeta" &lt;[email-masked]&gt;<br /><b>To: </b>"Malik Ismail" &lt;[email-masked]&gt;<br /><b>Cc: </b>"Shakeeb Arsalan" &lt;[email-masked]&gt;, "Fauzan Ahmad, Musalman" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Nikhil Bishnoi" &lt;[email-masked]&gt;, "escalations dxbteam" &lt;[email-masked]&gt;<br /><b>Sent: </b>Friday, 25 December, 2020 12:55:34<br /><b>Subject: </b>Re: Order not placed while the card debited - Ticket ID 1861058</div>
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<div>Hi Malik,</div>
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<div>Can you please assist us in the below case.</div>
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<div>Thanks &amp; Regards,<br />Seeta Kunwar</div>
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<div><b>From: </b>"Nikhil Bishnoi" &lt;[email-masked]&gt;<br /><b>To: </b>"Seeta Seeta" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Fauzan Musalman" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;<br /><b>Cc: </b>"Nikhil Bishnoi" &lt;[email-masked]&gt;<br /><b>Sent: </b>Friday, 25 December, 2020 01:59:52<br /><b>Subject: </b>Order not placed while the card debited - Ticket ID 1861058</div>
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<div>Hi Team,</div>
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<div>WIth regards to ticket id 1861058, the customer is complaining that the order has not been placed successfully, while the card has been debited. The customer has shared the transaction details for the same. Attached screenshot for the same.</div>
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<div>Amount: SAR 99.10</div>
<div>Date: Dec 08, 2020</div>
<div>Transaction ID: 900002</div>
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<div>Kindly assist with the refund.</div>
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<div>Regards,</div>
<div>Nikhil.</div>
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