Subject: Ticket Assigned - Conversation with stars18toshines
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 07 Feb 2020 20:11:37 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with stars18toshines stars18toshines                    Hi           11:44 PM, 07th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:45 PM, 07th Feb                     stars18toshines                    Sir, i m not able to add product in my cart           11:45 PM, 07th Feb                     stars18toshines                    Its showing product is out stock           11:46 PM, 07th Feb                   Nikhil                    We will be happy to assist you with that. Please provide us with your registered email id.           11:46 PM, 07th Feb                     stars18toshines                    [email-masked]           11:46 PM, 07th Feb                     stars18toshines                    R u thr?           11:48 PM, 07th Feb                   Nikhil          
           Please allow us a moment to fetch your details.           11:49 PM, 07th Feb                     stars18toshines                    Ok           11:49 PM, 07th Feb                   Nikhil                    I am sorry but we are unable to fetch our details with this email id           11:50 PM, 07th Feb                   Nikhil                    You haven't placed any orders yet with this account           11:52 PM, 07th Feb                   Nikhil                    We can see that you are having issues with your cart, and you are unable to add the items to the cart           11:53 PM, 07th Feb                   Nikhil                    Are we still connected?           11:54 PM, 07th Feb                     stars18toshines                    Hi sir           11:56 PM, 07th Feb                     stars18toshines                    Its [email-masked]           11:57 PM, 07th Feb                     stars18toshines                    ??           11:59 PM, 0
 7th Feb                   Nikhil                    Please allow us a moment to fetch your details.           11:59 PM, 07th Feb                   Nikhil                    yes, we have your details. How may i assist you today?           12:00 AM, 08th Feb                     stars18toshines                    Not able to add products in my cart           12:00 AM, 08th Feb                   Nikhil                    What is the error message you are receiving, while you are trying to add the items to your cart?           12:01 AM, 08th Feb                     stars18toshines                    Product is out of stock           12:02 AM, 08th Feb                     stars18toshines                    Bt thr is showing order now only 1 left           12:03 AM, 08th Feb                     stars18toshines                    bt when i try to add then out of stock           12:03 AM, 08th Feb                   Nikhil                    We are truly sorry to hear that you are facing issu
 es while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.           12:04 AM, 08th Feb                     stars18toshines                    what is the solution?           12:05 AM, 08th Feb                   Nikhil                    Due to its high demand; the item might have been added and ordered already when the item came back in stock.           12:05 AM, 08th Feb                   Nikhil                    We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.           12:06 AM, 08th Feb                     stars18toshines                    Ok           12:06 AM, 08th Feb                   Nikhil                    We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.           12:07 AM, 08th Feb              
      Nikhil                    Is there anything else I may assist you with?           12:07 AM, 08th Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:10 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/449494