Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Feb 2020 20:05:32 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:53 PM, 07th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:53 PM, 07th Feb                     User                    I have to yet received my order yet and its been a week           11:54 PM, 07th Feb                     User                    I ordered it last Thursday           11:54 PM, 07th Feb                     User                    Order # 6463074022           11:55 PM, 07th Feb                   Nikhil                    We are sorry to hear that and we will help you with that.           11:55 PM, 07th Feb                     User                    Ok when will i get my order?           11:55 PM, 07th Feb                     User                    ????           11:56 PM, 07th Feb                     User                    There?           11:56 PM, 07th Feb                   Nikhil                    We apologise for this unexpected delay in the delivery.           11:56 PM, 07th Feb                     User                    Ok how long more ?           11:57 PM, 07th Feb                   Nikhil                    Please allow us some time to work and get this issue fixed for you.           11:57 PM, 07th Feb                   Nikhil                    We will forward your issue to the concern team           11:57 PM, 07th Feb                     User                    Ok please do it soon its urgent I’ll be leaving india soon           11:57 PM, 07th Feb                   Nikhil                    Once we will get any update we will get back to you.           11:58 PM, 07th Feb                   Nikhil                    is this your email id [email-masked]?           11:59 PM, 07th Feb                     User                    Yes           11:59 PM, 07th Feb                     User                    That’s my email           11:59 PM, 07th Feb                   Nikhil                    Thank you for your confirmation. We will surely try to get your shipment delivered at the store soon.           12:00 AM, 08th Feb                   Nikhil                    Is there anything else I may assist you with you today?           12:01 AM, 08th Feb                     User                    No thank you so much           12:03 AM, 08th Feb                   Nikhil                    It was a pleasure assisting you. You are most welcome.           12:04 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/449493