Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Feb 2020 06:59:48 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear,<br><br>But tell me how many days are you taking about of collect the parcel<br>(Courier person), still 26 days is going on if you are very busy<br>send me air bill or any paper so i can hand over the Courier branch<br>office Aramax or Samsa.<br><br>Thanks &amp; Regards<br>Danish imam<br>+966 591661313<br><br>---------- Forwarded message ---------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, Feb 6, 2020 at 1:56 AM<br>Subject: Re: [#445291] - Returns<br>To: &lt;[email-masked]&gt;<br><br><br>Hi Danish,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pickup the<br>items from you. This is surely not the experience we want our<br>customers to have when they shop with us. Our return and refunds are<br>always meant to be a hassle free process.<br><br>We can understand your frustration here. Please be assured as we have<br>now escalated this issue with our courier team and they will arrange a<br>pickup for your items.<br><br>Please allow us some time to work and get this issue fixed for you. We<br>would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><b
 r><br>445291:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445291