Subject: New Reply Received - 9769008284
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Feb 2020 10:42:33 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  9769008284  Ticket comment <div dir="auto">Any update on this?.... <br><br><div>Regards, <br>Sachin</div>
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<div>On Wed, Feb 5, 2020, 12:05 sachin silva &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Team, <div dir="auto"><br></div>
<div dir="auto">Gentle Reminder. </div>
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<div dir="auto">Update ASAP on the scheduled delivery. <br><br><div dir="auto">Regards, <br>Sachin</div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 4, 2020, 06:40 sachin silva &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div style='margin:0px 0px 15px;font-size:16px;color:rgb(103,106,108);line-height:22px;font-family:"source sans pro",helvetica,arial,sans-serif;background-color:rgb(255,255,255)'>Dear Team, </div>
<div style='margin:0px 0px 15px;font-size:16px;color:rgb(103,106,108);line-height:22px;font-family:"source sans pro",helvetica,arial,sans-serif;background-color:rgb(255,255,255)'>Please clarify the below :</div>
<div style='margin:0px 0px 15px;font-size:16px;color:rgb(103,106,108);line-height:22px;font-family:"source sans pro",helvetica,arial,sans-serif;background-color:rgb(255,255,255)'>Orders placed before 12:00 PM on business days, will be delivered the same day to select locations in Dubai, Sharjah and Ajman. You’ll need to pay an additional AED 18 to enjoy Same Day Delivery.</div>
<div style='margin:0px 0px 15px;font-size:16px;color:rgb(103,106,108);line-height:22px;font-family:"source sans pro",helvetica,arial,sans-serif;background-color:rgb(255,255,255)'>Orders placed before 3:30 PM from Saturday to Thursday will be delivered the next business day, while orders placed after 3:30 PM (and all day Friday) will be delivered in 2-3 business days.</div>
<div style='margin:0px 0px 15px;font-size:16px;color:rgb(103,106,108);line-height:22px;font-family:"source sans pro",helvetica,arial,sans-serif;background-color:rgb(255,255,255)'>Delivery will take a little longer if it is to one of these areas.</div>
<br><div>Regards, <br>Sachin</div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 4, 2020, 03:07 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Sachin,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We see that your order number 9769008284 on Feb 01, 2020. We would like to inform you that the orders are usually delivered within 3-5 working days to the store.</div>
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<div>We will send you an email and sms notification when the order is 'Ready for Pick Up'.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Please feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/440893