Subject: New Reply Received - Landmark Group
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 Feb 2020 02:28:47 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div>Hi,</div>
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<div>Pls find below the reply.<br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On 2 Feb 2020, at 12:20 AM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 436142</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 436142<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div>Hi Hina,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div>We would request you to confirm from which country are you trying to access the app. Also we would request you to update the app or reinstall the app. If the problem still persists then please share with us the following - </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/436142