Subject: New Reply Received - click and collect order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Feb 2020 18:03:07 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  click and collect order  Ticket comment <div>sorry I dont have someone in Dubai to take it.. Better I'll cancel the order. <br><br>
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<div>On 1 Feb 2020, at 1:57 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Ann,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div>We are sorry to inform you that we will not be able to change the pick up store after the order has been placed successfully. Your shipment is ready for pick up at the store and we request you to visit the store to pick up your order.</div>
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<div>In case you are unable to visit Dubai, you can ask some of your friend to pick up your order. He/She has to carry the following - </div>
<div>- Your confirmation email, the text message you receive or the order confirmation in your Apple Wallet. </div>
<div>- His/Her Emirates ID or passport</div>
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<div>In case this is also not possible, then we request you to cancel the order and place a fresh order online choosing the correct store for the pick up.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/436361