Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jan 2020 21:50:58 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="auto">I want these kappa 3/4 legging to include to my order i want size Small....<div dir="auto">Thankyou...</div>
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<div>On Wed, 29 Jan 2020, 12:36 am Carmelita Baxal, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hello, <div dir="auto">Its ok for if i include these item on my order?</div>
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<div dir="ltr" class="gmail_attr">On Tue, 28 Jan 2020, 10:32 pm Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Carmelita,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>This order is not cancelled, during quality check we found out that 161647902 - - Printed Short Sleeves Shirt and Full Length Pyjama Set was not in a good condition to be sold hence we took it out of your order. You are still going to receive the remaining items. </div>
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<div>We will not be happy either if you receive bad item in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/428402