Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jan 2020 03:49:09 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Good morning,<div>Thanks for reply, still one item missing kid girl trouser t shirt please check because I haven't receive.</div>
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<div>Thanks</div>
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<b><font>Mohammed Salahuddin Adil</font></b><div><b><font>Division Manager</font></b></div>
<div><b><font>Mobile. 0504948342</font></b></div>
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<div>On Tue, 21 Jan 2020 at 23:46, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohammed,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>This order is not cancelled, during quality check we found out that 1 item 161911021 - - Juniors Graphic Printed T-shirt with Long Sleeves was not in a good condition to be sold and it was the last of their stock hence we took it out of your order and refunded you for it. You have received the remaining items. </div>
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<div>The amount you paid online of SAR 16.00 will be refunded back to your original payment method within 2 - 14 working days based on your bank’s processing time.</div>
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<div>We will not be happy either if you receive bad item in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.</div>
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<div>Hope this helps and have a great evening!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/416042